Health Coaching Plans
The workplace wellness program includes a digital health coaching component designed to support long-lasting health behaviour change. I provided user interface copy as well as educational content to this project.
At present, I'm involved in content design and IA of the wellness program mobile app, including the health coaching component. It's long been our product leader's preference to show all levels to "show off" our content breadth and depth. I've conveyed that this is a product feature better shared in sales presentations than within the actual user interface. I've proposed to hide elements of the IA from the UI to reduce users' cognitive load and click paths, known user issues that will likely become more glaring in a mobile context.
Users choose a health risk area to focus on and build plans to reduce their risk. The plans are based on a behaviour change model of practicing specific actions every day to create healthy habits, tracking progress, and celebrating small achievements.
